Privacy Policy of Tanjong Pagar Tracks

Tanjong Pagar Tracks operates our online platform, which provides interactive street food guides, personalized hawker centre recommendations, real-time stall opening hours, dynamic mapping for food discovery, crowd-sourced reviews and ratings, dietary filter integration, and online ordering and delivery partnerships. We are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Data You Provide Voluntarily:

• When you create an account: Your name, email address, password.
• When you submit reviews, ratings, or other user-generated content: Any information you choose to include in these submissions.
• When you use personalized recommendation features: Your dietary preferences, food interests, and locations you frequently visit or search for.
• When you participate in surveys or promotions: Information requested for such activities.

Automated Information Collection:

When you access or use our online platform, we automatically collect certain information, including:

• Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other statistics.
• Device Information: Information about the device you use, such as hardware model, operating system version, unique device identifiers.
• Location Information: With your consent, we may collect precise location data if you enable location services on your device to provide location-based recommendations and mapping.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for various purposes, including:

• To provide, operate, and maintain our services, including interactive street food guides and dynamic mapping.
• To personalize your experience, offering tailored hawker centre recommendations and dietary filter integrations.
• To process your online ordering and delivery requests in partnership with third-party providers.
• To send you service-related communications, updates, and promotional materials (with your consent where required).
• To improve and optimize our online platform, based on user feedback and usage analytics.
• To monitor and analyze trends, usage, and activities in connection with our services.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and enforce our terms and policies.

Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and online ordering/delivery partners.
• For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• To protect our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

Data Security

We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Your Data Protection Rights

Depending on your location, particularly if you are in the European Economic Area (EEA) or the UK, you have certain data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the physical address provided below. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our online platform is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: